Genesys Computing takes pride in putting itself in your shoes and truly understanding your business's computing needs. This enables us to provide you flexible technology solutions for your business.
We understand that your business requires IT solutions that are stable and highly available. We offer a highly responsive level of support that rivals in-house support, whilst offering the cost benefits of outsourcing. Your staff will value our prompt response to service calls, minimizing the disruption to your business. By offering remote monitoring and alerts, we offer you peace of mind so you can conduct your business efficiently
Our Small and Mid-Sized Business Services include:
Network, Consulting, Set-Up & Support
Computer networking advice, set-up, maintenance, upgrading or troubleshooting, on Windows operating systems, on wired and wireless networks Workstation rollout processes, corporate workstation standardization, patch and workstation security management, corporate anti-virus solutions
Out sourced Helpdesk
Use our help-line to resolve your common networking and software problems and questions
Hardware/Software Troubleshooting, Support and Training
Buying advice, setup and installation, training and troubleshooting on a variety of Windows based software
Data Processing
Data processing and manipulation using database extraction and queries to provide reports and business intelligence
Data back-up & Recovery
Design and implementation of back-up, security and disaster recovery plans
Web Site Development
Public web site and Intranet site: graphic design and creation, updates and maintenance
Business and Technical Documentation
High quality professional documentation creation, formatting and editing for your business process, policy and technical content

